Membership Website Development | Salesforce Integration

The FFLM is a charity which develops and maintains the highest standards of competence and professional integrity in forensic and legal medicine, covering forensic medical practitioners, medico-legal and dento-legal advisers; and medically-qualified coroners.

Our appointment started by taking over the temporary hosting and support of their legacy CRM and website solution, which whilst a little risky, helped us to build an understanding of the organisation, its members and day-to-day operations.

This helped to deliver a new site which automates processes, encourages self-serve and delivers all of the needs and requirements of the operations and marketing teams.

Data migration
Salesforce integration
User interface design
Membership portal
Website development.

Salesforce integration for FFLM - more efficient membership management

We guided FFLM through a migration from their self-hosted legacy Sugar CRM platform to Salesforce, which now forms their single point of truth.

The website integrates closely with the CRM, pushing new applications, exam and event bookings, and pulling membership status and transaction history.

Salesforce provided a NFP Success Pack consultant to help with the migration, whom we worked closely with to achieve best practice security and processes amongst other things.

Thanks for all the support and hard work in delivering our new website. We’re already receiving fantastic feedback from our members on how much easier it is to use and navigate.

Alex Gorton, Assistant Registrar

The Faculty of Forensic & Legal Medicine

Our members are really happy with the site and the new functionality is proving to be intuitive as we’d hoped. Thanks for your team’s work delivering the new site.

Charlene Campbell, Finance and Membership Manager

The Faculty of Forensic & Legal Medicine

Enhancing the member experience for The Faculty of Forensic & Legal Medicine